Shipping policy

 

Effective Date: 08/05/2024

At Waves Luxury Extenstions, we are committed to providing you with a seamless shopping experience, including prompt and reliable shipping. Please review our shipping policy below for detailed information about how we handle shipping and delivery.

1. Shipping Methods and Costs

We offer a range of shipping options to ensure that your order reaches you in a timely manner. Shipping costs are calculated based on the weight and size of your order, as well as your location. The available shipping methods include:

  • Standard Shipping: 5-7 Standard Business Days (Holidays May Delay Shipping Time)
  • Expedited Shipping: 2-3 Business Days
  • Overnight Shipping: ~24 Hours

Shipping costs will be displayed at checkout based on your selected shipping method.

2. Order Processing Times

Orders are typically processed within [insert number of business days, e.g., 1-2 business days]. Please note that processing times do not include weekends or holidays. Once your order has been processed, you will receive a confirmation email with tracking information.

3. Delivery Times

Estimated delivery times vary depending on the shipping method chosen and the destination of your order. Please allow additional time for deliveries to remote or rural areas. The following are estimated delivery times:

  • Standard Shipping: [Insert estimated delivery time, e.g., 5-7 business days]
  • Expedited Shipping: [Insert estimated delivery time, e.g., 2-3 business days]
  • Overnight Shipping: [Insert estimated delivery time, e.g., 1 business day]

These times are estimates and may be subject to change due to unforeseen circumstances or delays beyond our control.

4. International Shipping

We currently offer international shipping to select countries. Shipping costs for international orders will be calculated at checkout based on the destination and shipping method. Please be aware that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient.

5. Order Tracking

Once your order has been shipped, you will receive an email with tracking information. You can use this tracking number to monitor the status of your shipment on the carrier’s website.

6. Shipping Issues

If you encounter any issues with your shipment, such as delays or lost packages, please contact our customer support team at [Customer Support Email/Phone Number] as soon as possible. We will work with the carrier to resolve the issue and ensure that you receive your order promptly.

7. Address Accuracy

Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

8. Changes to Shipping Policy

We reserve the right to update or modify our shipping policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

If you have any questions or need further assistance regarding our shipping policy, please contact our customer support team at frygianna@yahoo.com .

Thank you for shopping with Waves Luxury Extensions. We appreciate your business!